20 Oct Chun Hong Food Industries Pte Ltd Embraces the Future with MEVO Anna’s AI-Powered B2B Solution, Achieving More Than 80% Customer Adoption
20th Oct 2023
In a landmark partnership blending advanced AI technology with the F&B industry, Chun Hong Food Industries Pte Ltd has implemented MEVO Anna’s innovative AI-powered B2B solution, automating more than 80% of its customer order processing. Previously, Chun Hong’s customers had to send orders via WhatsApp, requiring office administrators to manually check messages and input orders into the ERP system. With MEVO Anna, this process is now fully automated, capturing customer orders directly from WhatsApp and seamlessly integrating them with Chun Hong’s ERP system 24/7.
This transition to automation is part of Chun Hong Food Industries’ commitment to innovation and operational efficiency. MEVO Anna’s AI solution has significantly improved Chun Hong’s order management, shifting from labor-intensive processes to a streamlined, automated system that operates continuously.
“We’ve always embraced innovation to better serve our customers. With MEVO Anna’s AI technology, we have transformed our order processing, enhancing accuracy and operational efficiency,” said Mr. Dino Lim, Managing Director of Chun Hong Food Industries Pte Ltd.
Key features and benefits of MEVO Anna’s solution include:
- Streamlined Operations: Automation has removed the need for manual order input, reducing time and effort and ensuring swift service.
- Enhanced Accuracy: MEVO’s advanced AI minimizes the risk of human error, ensuring orders are captured accurately and consistently.
- Improved Customer Satisfaction: Increased efficiency and accuracy lead to higher satisfaction among F&B clients due to timely, error-free deliveries.
This high adoption rate highlights MEVO Anna’s effectiveness and user-friendliness. F&B retailers can now easily place orders through WhatsApp, and Chun Hong fulfills them with exceptional precision and reliability.
This collaboration signals a pivotal shift in AI’s role within the F&B sector, showcasing how traditional industries can harness cutting-edge technology to optimize operations and better serve their customers.
About MEVO Anna:
MEVO Anna is a pioneer in offering AI-powered B2B solution for wholesalers’ ordering capturing, driving business efficiency, and growth. Their commitment to harnessing the power of AI to cater to industry-specific needs has positioned them as one of the leading companies in innovative technological solutions.
About Chun Hong Food Industries Pte Ltd:
With a reputation for excellence, Chun Hong Food Industries Pte Ltd stands tall in the F&B sector, renowned for its unwavering commitment to quality and outstanding customer service across Singapore.
For more information, please visit https://www.prlog.org/12990026-chun-hong-food-industries-embraces-the-future-with-mevo-annas-ai-powered-b2b-solution.html.